Things To Remember When Order Service 1 A service man will call and speak with you about the problem with your unit. 2. Most repairs can be done in your home. {90%} 3. Sometimes it's necessary to take the unit into the shop for repairs. {10%} 4. When ordering parts for Some Mitsubishi Televisions the UPS mail time is nine days. 5. For all others Televisions & Stereo's Computers the wait time is two to five day UPS wait time for all parts 6. Were open Monday through Saturdays 9:00 AM to 6:00 PM 7. If the equipment is returned unrepaired by the cuatomer's request, there will be diagnosis fee's charged. Thank You